Thank you for considering a stay at the St. George Inn. Below are our Hotel & Reservation Policies. Please read it carefully; call us if you have any questions. Our small inn is a destination hotel and a small inn of twenty (20) rooms. Each room and suite is different. We encourage you to browse this website and speak with our front desk specialists to determine which room or suite best fits your needs and taste. We appreciate our guests and also rely on them to stay when scheduled. If you have to cancel, please do it as soon as you know that you will not be coming.

Remember that St. George Island and Apalachicola are in the Eastern Time zone.

RESERVATION PROTOCOL:

• Reservations may be made (1) in person at the front desk from 8 AM until 7 PM (Eastern Time), (2) by telephone at (850) 927-2903 from 8 AM until 7 PM (Eastern Time), (3) through our website www.stgeorgeinn.com and (4) through virtual travel agencies such as Expedia, Booking, Airbnb, or Tripadvisor.
• Room availability shows in real time on our website www.stgeorgeinn.com
• Credit card charges will be made per our Reservation Payment Policy written below. A deposit is required to secure your reservation. We accept cash, VISA, MasterCard, and DISCOVER. Sorry, we do NOT accept American Express – you can leave home without it!
• To confirm your reservation, you must sign and date this Reservation Policy form and the printed Reservation form showing your name, the room name, the dates of the stay, the date the reservation was made, and the room rate. Date and signature must be (i) either electronic, (ii) or emailed with a pdf attachment showing each page being dated and signed; please email to info@stgeorgeinn.com, (iii) or wet-signed at the front desk of the inn, seven days a week from 8 AM until 7 PM (ET).

 

RESERVATION PAYMENT POLICY:

• When making a reservation of less than six (6) consecutive nights, the first night of the stay will be charged to your credit card immediately. After 48 hours following the time and date the reservation was made, the charge becomes non-refundable. The entire balance of your stay will be charged to your credit card on file seven (7) days prior to the scheduled check-in date.
• When making a reservation of six (6) consecutive nights of longer, 25% of the full stay amount will be charged to your credit card immediately. After 48 hours following the time and date the reservation was made, the charge becomes non-refundable. Thirty (30) days before check-in, another 25% of the full stay will be charged to your credit card. Seven (7) days before check in, the balance owed on your stay will be charged to your credit card.
• Guests are responsible for payment of all nights reserved regardless of their actual arrival or departure date. Guests who need to depart prior to their reservation end date will be expected to honor their reservation commitment. No-shows are responsible for full payment of entire reservation. Reservations made for Holidays, Spring Break, etc. will require 50% NON-Refundable deposit.

 

CANCELLATIONS:

• Cancellations Made Less Than 8 Days Before Arrival, If a reservation is cancelled less than 8 days before the scheduled check-in date, the guest will be charged in full for the stay (full amount of the stay).
• Cancellations Made 8 Days or More Before Arrival, If a reservation is cancelled 8 days or more prior to the check-in date:
  • The remaining balance will not be charged to the credit card.
  • The deposit already paid (see exact terms above) will be nonrefundable and will kept by the inn as liquidated damages.
• See below under “Other Terms” for cancellations made under Force Majeure circumstances.

 

DOG POLICY:

• The St. George Inn, like many public places in our county, is dog friendly. Some of our rooms are dedicated to dogs traveling with their owners . A fee equal to $25.00 per night, with a maximum fee of $125.00 for stays of five (5) nights and longer, will be collected upon check in.
• Owners may not leave their dogs unattended in the rooms. Owners must also control their dogs as to not inconvenience other guests. Large dogs must be kept close to their owners while walking in the inn’s public areas as to not make other guests uncomfortable. Any damage to a room or to the public spaces caused by a pet will be the financial responsibility of the guest. The undersigned authorizes the inn to debit their credit card(s) for this purpose – the inn will provide an itemized list of the charges incurred when applicable.

 

SMOKING POLICY:

• The Inn is a SMOKE-FREE building. Smoking is allowed outside on the porches. Please be mindful of open French doors (even yours) the smell can come inside through an open door/window. The smell of any kind/type of smoking coming from a room will result in a $325 fee.

 

OTHER TERMS:

• Mandatory Evacuation Exception - In the event of a mandatory evacuation of St. George Island for cause of weather or any unpredictable Acts of God, you will be refunded the prorated share of your stay falling under the mandatory evacuation timeframe as publicized by the State of Florida or Franklin County.
• Cancellations for Force Majeure - We understand and empathize when the unpredictable happens. We will offer a full refund of the unused portion of your stay in case of a severe illness requiring hospitalization of the reservation holder, and in case of the death of a spouse, child, mother, or father. In such cases, our insurance policy mandates that you provide medical proof or copy of a death certificate before the refund can be issued to your credit card.
• Inn’s Right to Move You to a Room Other Than the One You Reserved - Although we value your choice of room and will do our very best to deliver the room you chose, we reserve the right to move your reservation to another room. In such a case, we would do our best to satisfy you in the process.